Trust Center

Transparency, security, and compliance built for academic and scientific research

Built for Trust, Designed for Research

Lensym is built to meet academic and scientific standards, for both individuals and teams. Our commitment to transparency, security, and privacy compliance goes beyond legal requirements to earn the trust of researchers, institutions, and participants worldwide.

Why Trust Lensym

Our core principles that guide every decision we make

GDPR Native

Built from the ground up with EU data protection principles, not retrofitted for compliance.

Academic Grade Security

Security practices designed for sensitive research data and institutional requirements.

Ultra Transparent

All our sub-processor contracts and DPAs are publicly available for review.

Netherlands Based

Operated under Dutch jurisdiction with strong privacy protections and clear legal framework.

Security & Compliance Features

Technical and organizational measures that protect your data

End-to-end encryption for all survey data

Granular data retention controls

One-click data export and deletion

No advertising or data monetization

Regular third-party security audits

72-hour breach notification commitment

Dedicated Data Protection Officer

ISO 27001 aligned security practices

Legal Documents

All our policies and agreements in one place

Privacy Policy

How we collect, use, and protect your personal data

Terms of Service

Rules and responsibilities for using Lensym

Data Processing Agreement

B2B terms for organizations collecting personal data

Sub-Processors

Third-party contracts and DPAs we've signed

Security Practices

Technical and organizational security measures

Your Rights

GDPR rights and how to exercise them

Questions?

Our team is here to help with any privacy or compliance questions

Get in Touch

Have questions about our privacy practices, need to exercise your rights, or want to discuss enterprise compliance requirements? We're here to help.

Contact Privacy Team