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    • What is Lensym?
    • Create your first survey
    • The editor at a glance
    • Publish and share
    • Plans and limits
    • Your dashboard
    • List and graph modes
    • The list editor
    • The graph editorEssential
    • Saving your work
    • Adding questions
    • Question types
    • Text
    • Long text
    • URL
    • Email
    • Phone
    • Country of residence
    • Nationality
    • Multiple choice
    • Checkboxes
    • Dropdown
    • Yes / No
    • Number
    • Slider
    • Rating
    • Net Promoter Score
    • Likert scale
    • Matrix
    • Ranking
    • Date
    • Time
    • Sections
    • Content blocks
    • The welcome screen
    • The thank-you screen
    • Required questions
    • Randomizing order
    • Selecting nodes
    • Moving nodes
    • Duplicating
    • Copy and paste
    • Deleting
    • Undo and redo
    • Conditional logic
    • Adding a rule
    • Add a branch by draggingEssential
    • Conditions and operators
    • Combining conditions
    • Nested groupsEssential
    • Go To and Skip
    • Split respondents between pathsEssential
    • Test randomized branchesEssential
    • Build and test a branching flow
    • Why my logic will not publish
    • Piping
    • Drag a question into a field
    • Choosing what to pipe
    • Piping option attributesEssential
    • ExpressionsEssential
    • Piping into number fieldsEssential
    • When an answer is missing
    • Calculate scores with pipingEssential
    • Personalize wording with pipingEssential
    • Pipe complex answers
    • Formatting text
    • Links
    • Tables
    • Option attributesEssential
    • Preview
    • Fixing validation errors
    • Publishing and survey status
    • Share links and QR codes
    • Inviting collaboratorsEssential
    • Roles and permissionsEssential
    • Editing togetherEssential
    • Taking a survey
    • How responses work
    • Resuming a response
    • Retake links
    • Deleting a response
    • Analytics
    • Filtering
    • Per-question analysis
    • Statistics glossary
    • Individual responses
    • Exporting responses
    • Signing in and password recovery
    • Plans
    • Response limits
    • Upgrading
    • Managing billing
    • Promo codes and trials
    • Profile and password
    • Two-factor authentication
    • Active sessions
    • Exporting or deleting your account
    • What we store about respondents
    • GDPR and your rights
    • Keyboard shortcuts
    • All question types
    • All operators
    • Piping syntax
    • Plan comparison
    • Glossary
    • Troubleshooting

Trust and privacy

GDPR and your rights

How to handle access, rectification and erasure requests.

  • Rectification — send the respondent a retake link.
  • Erasure — delete the response; it is removed permanently.
  • Portability — export your own data from account settings.

Our policies, sub-processors and DPA are in the Trust Centre.

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